We purchased the vehicle from Don Beyer. We are very satisfied with the service. - A.T., Woodbridge, VA (03/04/10)

As usual Craig, the Service Manager, did a fantistic job. The service attendents in the back also receive cudos. - E.C., Alexandria, VA (03/04/10)

excellent service and Craig is wonderful....- S.W., Woodbridge, VA (03/01/10)

This service is always of the highest calibre! - M.S., Alexandria, VA (03/01/10)

Chris Dixon was very helpful as the Service Representative, explaining what service was needed, how much it would cost, and when my car would be ready. The mechanic who worked on my car also advised that the timing chain was beginning to show some wear at 48,000 miles but that he did not recommend replacing it yet. I am confident that your service department will continue to provide good advice and expert workmanship so that I can continue to operate my 2001 S60 safely and at peak performance. - J.P., Alexandria, VA (03/01/10)

Craig and his team always do a first-rate job. I trust their work and appreciate their timely and professional service. - C.C., Alexandria, VA (02/28/10)

On February 16th I was traveling in the Washington, DC area driving back from visiting family. I hit a piece of wood in the road and long story short, AAA towed my vehicle to your dealership location. A short review of my car came back with the determination that I was stuck in Alexandria, VA till the next day. Being a resident of North Carolina and only having traveled through the area, I was at a bit of a loss. The help, courtesy, understanding, and empathy of the three individuals listed below, has not only renewed my faith in people in general but certainly Volvo. I will admit I was in the market to replace my 2006 S60 R with an X6 BMW. My experience at the Don Beyer Volvo has changed my mind. I will be staying with the Volvo name and brand. Peter Capehart, Johnathan Murrillo and especially Chris Dixon .. I thank you all so very much for accommodating and outright giving help to myself and my loving companion Star. I failed to mention above that I was travelling with my best friend Star, a blue mix bread dog. Chris, Thank you so much for your empathy and for taking the time to care. Peter, thank you for your exceptional service and expertise with my vehicle. Lastly, Johnathan.. thank you for carting me and my pooch to and from the hotel .. You are all a testament to customer service and care! Thank you Don Bayer Volvo for providing quality, service and for providing the best experience I have ever had with my Volvo! - S.C., Sanford, NC (02/28/10)

I have been a customer for many years. Over these years, the service team that includes Mr. Craig (first name) and Mr. Paul (Supervisor) are outstanding. Their knowledge, competence, concern, warmth, courteousness and respect continues to be un-paralleled and unchanged. Their advise and recommendations are always appropraite and are always striving to do the best for the customer. It is indeed a privilege to be served by such great individuals. Thanks Craig and Paul! - D.R., Vienna, VA (02/26/10)

Your service has always been good to excellent and I hope it contines to be. - J.H., Alexandria, VA (12/21/09)

Appreciate the fine service and the use of the loner cars. Thank you!- M.S., Woodbridge, VA (12/12/09)

Thanks to Paul,Craig and the rest of the good folks at Don Beyer Alexandria for their great customer service.- K.M., Alexandria, VA (12/11/09)

As usual, I was extremely satisfied with your service.- D.N., Alexandria, VA (12/10/09)

Outstanding--as always!! - R.M., Alexandria, VA (12/8/09)

The Don Beyer Volvo team (service and sales) continue to be terrific to us.- B.S., Alexandria, VA (12/8/09)

As usual, the professional competence of Service Rep. Craig Izes was outstanding- A.C., Springfield, VA (12/6/09)

Craig always goes out of his way to help me out. I was in and out of there in 10 minutes. Thanks for all that you do!!!- L.B., Alexandria, VA (12/5/09)

Very professional and responsive care. We will definitely return.-I.C., Alexandria, VA (12/4/09)

Craig Izes is great to work with - very professional and knowledgeable!! - J.L., Alexandria, VA (11/28/09)

Much better service and approach than I have experienced at ****** Volvo.- C.C., Crofton, MD (11/23/09)

We have been Don Beyer customers for many years. The exceptional service at this dealership was a key consideration in our decision to purchase the S60 last summer.-M.M., Alexandria, VA (11/23/09)

As ususal, service was complete, courteous, and successful.-P.B., Alexandria, VA (11/23/09)

Craig (the green team) really knows his stuff. Our future car purchases will be greatly influenced by your outstanding service department.- C.C., Alexandria, VA (11/19/09)

Craig is a great service advisor! - K.B., Alexandria, VA (11/17/09)

Chris Dixon and the entire service department are professional and courteous and are a credit to Don Beyer. Thank you -B.S., Alexandria, VA (11/17/09) >

Craig Izes is the person that makes your service excellent - as far as i am concerned. - P.B., Alexandria, VA (11/9/09) >

The Service Associate made a good estimate as to the time it would take to complete scheduled maintenance. This allowed me time to plan my day as well as manage my time. Secondly, the Associate provided me an estimate of the cost at the previous visit (12,000 miles), and I was able to budget for the service for the visit on 11/6/09. - R.A., Washington, DC (11/9/09)

Even though it was inconvenient to have to make two trips in for service in less than a week, I appreciate the fact that I was able to come in both times at the time that I requested. I would definitely recommend Don Beyer Volvo service to other drivers. - N.M., Alexandria, VA (10/29/09)

Chris is my service advisor. He ensures my service is good, he ensures I have a loaner when needed, and always assists with references for other car-related information that I have requested. – A.C., Alexandria, VA (10/26/09)

Chris Dixon always gives great service. – F.S., Montross, VA (10/24/09)

Chris is great, very responsive. – M.A., Alexandria, VA (10/23/09)

GREAT SERVICE DEPARTMENT! -- THANKS – E.L., Alexandria, VA (10/23/09)

Craig is an outstanding Service Manager in all regards.– G.M., Leonardtown, MD (10/23/09)

I have always been most satisfied with the service I receive. Craig and Rich are a pleasure to work with and are responsive to my requests for service times. Thank you. – R.W., Ft. Belvoir, VA (10/21/09

I really appreciate my Service Advisor Mr. Craig Izes who has done everything to accommodate me anytime I call to schedule service. - E.L., Woodbridge, VA (10/21/09) Great Job to Chris my service advisor...– C.J., Clinton, MD (10/19/09)

Very nice! Pleasant, friendly people and I would return again without any reservations. I am moving out of the area but if we return I will come back to your dealership. – D.L., Alexandria, VA (10/19/09)

Craig was terrific--very concerned with fixing the problem, easy to work with and tremendously competent. The entire Don Beyer-Alexandria service team was most helpful and really work well togther as a team.– B.S., Alexandria, VA (10/19/09)

Craig Izes is a superb service advisor. He is easy to work with and always great about arranging a loaner car, a convenient time for the service, and explaining the service provided. Thanks! – P.L., Alexandria, VA (9/30/09)